Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We are committed to delivering high-quality products to our customers as efficiently as possible. Below you will find important details about our shipping process.

🌍 Processing Time

All orders are processed within 1-3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

Please note: Processing times may vary during high-demand periods, holidays, or unforeseen circumstances.

🚚 Shipping Timeframes

We work with reliable global carriers to deliver your products safely and on time. Typical delivery times are as follows:

Destination Estimated Delivery Time

United States 7–20 business days

Canada 10–25 business days

United Kingdom 7–20 business days

Australia 10–25 business days

Europe 10–25 business days

Rest of the World 15–30 business days

Delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, and local delivery services.

🚀 Shipping Costs

We offer free standard shipping on all orders unless stated otherwise at checkout. Expedited shipping may be available for an additional fee, depending on your location.

🌐 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow up to 2-3 business days for tracking information to update after dispatch.

🏠 Incorrect Address Policy

Please ensure all shipping details are correct at the time of purchase. We are not responsible for delays or losses caused by incorrect or incomplete address information.

🛃 Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or other charges, which are the responsibility of the customer. Please check with your local customs office for more information.

❓ Lost, Delayed, or Damaged Packages

While we work with trusted shipping partners, we cannot control unforeseen carrier delays. If your package is significantly delayed, lost, or arrives damaged, please contact us at [contact@diphoria.com, and we will work with you to resolve the issue.

📩 Need Help?

For any questions about your order or our shipping policy, please contact us at:

📧 [contact@diphoria.com]

We’re here to help!